Quality Management Software

How is your company improving efficiency & managing customer retention?

Providing products and services which meet customer needs and expectations creates satisfied customers. Anticipating future needs and expectations retains satisfied customers. Therefore, quality is vital to the survival of every enterprise.

Activ Quality Manager is a comprehensive modular Quality Management software solution for organisations of any size and industry sector that are planning to achieve or maintain certification to the worldwide ISO 9001 standards.

These flexible software modules include versions for quality, environmental and health & safety:

• Quality Management (ISO 9001]
• Automotive Quality Management (ISO TS 16949)
• Environmental Management (ISO 14001)
• Occupational Health and Safety (ISO OHSAS 18001)
  

• Quality manuals stored on the shelf gathering dust
• Compliance is vital to business continuity
• Supplier quality impacting your bottom line profits
• Customer concerns not properly followed up
• Lessons not learnt, quality issues reoccur
• Important audits require endless paper chasing
• Nonconformance remain outstanding and are often accepted as norm
• Staff not encouraged to participate in continuous improvement activities
• Warranty issues impact on customer confidence and involve compensation claims
• Defective parts and materials cause downtime and impact delivery schedules
• Rework / wastage impacts recycling and disposal costs
• Changes undertaken without correctly assessing impacts
• Issues occur because staff do not have skills and competencies to under take the task
• Quality management is seen as a hindrance rather than a catalyst for improvement

Installing Quality Management Software modules from Activ Quality Manager can address your issues

Activ Quality Manager provides a modular software approach to Quality Management. The comprehensive modules will enable you maintain and improve quality throughout your organisation.

þ Quality Manuals

þ Quality Audits

þ Non-Conformances

þ Corrective Actions

þ Change Control

þ Impact Assessments

þ Quality Planning

þ FMEA, APQP, PPAP

þ Skills & Competencies

þ Continuous Improvements

• Access policies & procedures on-line ensuring your staff always reference the current version
• Quickly release new policies, processes and procedures to meet new regulations
• Get feedback from all parties impacted by these changes that they had read and understood the changes
• Track supplier performance, manage supplier concerns and promote quality improvements in your supply chain.
• Manage customer concerns, identify root cause and implement changes to prevent reoccurrence.
• Easily & securely access forms, documents and records providing the necessary evidence for successful audits
• Manage nonconformance and implement suitable corrective and preventative actions
• Manage staff skills and competencies ensuring you have the right staff in place to ensure success
• Receive automated notification when staff certifications are due for renewal
• Promote staff ideas for improvement
• Reduce amount of waste & rework by controlling quality of parts and materials from your suppliers
• Increase warranty terms and improve customer confidence
• Be prompted for area of the business to consider when assessing the impacts of proposed changes

Activ Quality Manager can deliver these benefits and more into your organisation. It can be configured to reflect the specific ways of working, culture and policies of your organisation.