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  • Case Studies

    Frontier Medical Group works smarter with IBM social software

    Frontier Medical Group (Frontier) is a leading manufacturer and supplier of medical products to healthcare providers in the UK, Europe and internationally. A large part of the group’s business is focused on providing devices for the safe exchange and disposal of sharps objects, such as needles and syringes.

    Business need:
    Frontier wanted to improve efficiencies and collaboration between its development and sales divisions, in an effort to shorten time-to-market for new products.

    Frontier is working with IBM® Business Partner Codel Software to build a more collaborative business using IBM Connections – social software that supports smarter information sharing and integration.

    Improves project information visibility and team member efficiency, slashing product development cycles and driving greater innovation, which helps the company to stay one step ahead of competition.

    Read the full case study live on ibm.com

    Barr boosts quality management and workplace safety

    Barr Ltd, one of the UK’s leading engineering companies works closely with IBM Premier Partner, Codel Software to boost quality management and workplace safety across the business nationwide. 

    Business challenge
    To increase quality, safety and efficiency and support ISO 9001 certification, Barr wanted to replace paper-based processes with automated workflows that would be accessible to employees working at customer sites or any other location.

    Barr implemented Activ Quality Manager and Activ Absence Control from Codel Software, which integrate with the company’s existing IBM® Lotus Notes® and Domino® environment to provide comprehensive automation and improved insight into key processes.

    Business Benefits
    Enables easy analysis of quality and safety issues, helping managers identify trends and resolve common problems more quickly.
    Simplifies the process for employees submitting holiday and sickness absence requests.
    Provides greater visibility and rapid filing of quality and safety reports, encouraging users to share data and collaborate more effectively.
    Eliminates many paper-based processes, reducing administration workload for head office staff.

    Read the full case live on ibm.com

    Frontier Medical Group boosts safety with Codel Software Ltd and IBM Lotus Domino

    Frontier Medical Group, one of the leading suppliers to healthcare providers in the UK, Europe and Internationally works closely with IBM Premier Partner, Codel Software to boost safety in NHS hospitals and primary care trusts in the UK. 

    Business challenge
    Frontier Medical Group’s business initiative was simple – reduce the time, resource, effort and cost throughout the Safe Programme Audits process, which
    is carried out at its client base of NHS hospitals and Trusts. These audits are vital for ensuring that hospitals are complying with safety regulations, but the paperbased process was time-consuming, error-prone and inefficient.

    Frontier worked with IBM® Business Partner Codel Software to develop a new Safe Programme Audit application. Sales representatives use Apple iPads to capture the audit data, which is then synchronised to the company’s central systems through an IBM Lotus® Domino®web application developed by Codel Software. The application is integrated with Frontier’s existing Codel Software CRM system, that provides the sales team with an overview of client details, all communication and sales history.

    Business Benefits
    Reduces the time taken to complete hospital audits from weeks to a few days, enabling staff to visit more clients and provide faster, more
    effective service.

    • Eliminates routine, labour-intensive manual processes, freeing up staff for more productive work.

    • Enables sales teams to perform more comprehensive audits, which helps to make hospitals even safer.

    • Helps to differentiate Frontier Medical Group from the competition, as an innovator that is always a leader with the latest technology.

    • Lowers costs and environmental impact by eliminating the printing of large paper-based reports.

    Read the full case live on ibm.com

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